I am writing to share the attached press release reminding residents of important programs and assistance to aid customers behind on energy bills. Pepco Customer Care will work with customers having difficulty paying their energy bill by helping enroll customers into available payment options, including:
• Flexible payment arrangements that offer tailored payment plans
• Eliminating down payment/security deposit requirements
• Extending payment periods for balances
• Connecting customers with energy assistance funds
Please share with your networks and constituents that may benefit from this reminder. The most important step that customers who are past due on their Pepco bill can take is to call 202-833-7500 or visit pepco.com/help as soon as possible.
If you have any questions regarding this release please let me know. Please also continue to stay safe. Thank you.
Best,
Moneka
External Affairs Manager, DC Region
Governmental and External Affairs
202.872.7930
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